INSIGHTS
Enhance your understanding with expert insights, innovative ideas, and practical advice on key topics.
A decade ago, no one was familiar with the concept of a customer success manager (CSM). Cut to...
Did you know that sales teams spend about 21% of their workweek on prospecting activities, which a...
Happy employees create a happy business. An employee is the face of your company. Their behavior and...
Let’s start with some think tanking – What do you think sets companies like Amazon, Starbucks...
In the fast-paced environment of a call center, customer interactions can range from routine...
Want an Ideal job in customer services? This is only possible if you have a distinctive resume...
In the dynamic customer service landscape, call centers contribute a great deal in shaping customer...
TechCrunch Disrupt 2024 intends to be a vibrant event showcasing the brightest brains in technology...
How Outsourcing Helps Startups to Launch into Big Leagues Feeling like your startup is stuck in...
