From startups to enterprises
Trusted by Industry Leaders
Driving Business Excellence
Transforming Businesses Through Strategic Outsourcing
Unlock Insights with Powerful Survey Solutions
Elevate Performance with Quality Management Solutions
Seamless Contact Center Solutions for Modern Businesses
Optimize Customer Service with Intelligent Helpdesk
Centralized Knowledge for Faster Solutions
30
Countries
Project Sites Worldwide
4500+
Employee
Global Employee Presence
Driving success through force of transformation
Abacus helps turn visions into reality. We believe in your business’ssuccess, and we work closely with you from the start. Whether you’rea client, partner, or future employee, we value building strong, long-term relationships”.
Fatima Asad-Said
Chief Executive Officer
What Make Us Different?
State-of-the-Art Facilities
Our advanced infrastructure and modern technology ensure seamless operations, delivering reliability, scalability, and top-tier business performance
Advanced Security Protocols
We adhere to strict data security protocols and global compliance standards, ensuring your sensitive business information is always protected.
Tailored Solutions
Our customized BPO services are designed to align with your unique business goals, optimize workflows, and deliver measurable results
Innovative Tools and Platforms
We empower your business with latest technologies through our advanced tools, featuring AI-powered analytics and flawless multi-channel integration.
24/7 Customer Support
We provide round-the-clock support with highly skilled teams to ensure your customers receive prompt, efficient, and seamless assistance
Expert Team
Backed by years of experience and expertise, our team of professionals delivers quality solutions, ensuring accuracy, efficiency, and client satisfaction.
All-in-One Business Solutions
Comprehensive Support Across Every Business Touchpoint
With Abacus Outsourcing, every interaction becomes a strategic advantage, driving unparalleled efficiency and success.
Voice Solutions
Enable seamless customer interactions with integrated voice support
services that ensure clear, efficient, and reliable communication.
Our advanced technology and skilled professionals deliver faster resolutions,
enhanced engagement, and exceptional service experiences.
Non-Voice Solutions
Boost operational efficiency with comprehensive non-voice services,
including email support, live chat, and social media moderation.
Designed to address diverse customer needs, our solutions ensure timely
responses, streamlined communication, and superior customer engagement
across all digital platforms.
Inbound Contact Center
Optimize customer interactions with our inbound services, delivering
seamless management of inquiries, support requests, and order processing.
Our skilled teams and advanced technology ensure quick response times,
efficient issue resolution, and exceptional customer experiences that drive
loyalty and satisfaction.
Outbound Contact Center
Drive growth and engagement with our outbound services, specializing in
lead generation, appointment scheduling, and proactive customer outreach.
With a results-driven approach and skilled professionals, we help you
connect with the right audience, increase conversions, and build stronger
customer relationships.
Versatile BPO Services
Across All Industries
Telecom
Banking
Ride Hailing
Health Care
Retail
Energy
Logistics
Construction
Real Estate
Consumer Goods
Fintech
Automobile
Comprehensive Support Across Every Business Touchpoint
From startups to enterprises
Here’s What Our Happy Customers Say About Us
Transforming Businesses Through Strategic Outsourcing
For over 16 years, Abacus has been delivering exceptional Business Process Outsourcing Services.
Since 2008, we’ve evolved into a tech-savvy contact center service provider, enhancing efficiency, customer loyalty, and brand value. Our mission is to empower businesses with tailored BPO services that drive growth.
Abacus Outsourcing
State of the Art Facilities
At Abacus Outsourcing, we take pride in offering world-class facilities designed to enhance productivity and ensure seamless operations.
Our modern, fully equipped centers are built to handle the diverse needs of your business, with cutting-edge technology and a workforce that’s trained for excellence.
Let Us Drive Your Business Forward
Unlock the potential of your business with Abacus Outsourcing. Our customize solutions have empowered companies and helped organizations streamline operations and achieve remarkable growth.
165+
Trusted by Companies
4,500+
Employees Worldwide