Abacus Outsourcing
Your Business Process Outsourcing Partner of Choice
Partner with Abacus Outsourcing to optimize your processes and fuel sustainable growth. Concentrate on strategic decisions while we handle the rest
From startups to enterprises
Trusted by 10,000+ customers
Driving Business Excellence
Empowering Business Transformation Through Strategic Outsourcing
For over 16 years, Abacus has been a leader in delivering exceptional Business Process Outsourcing
services. Since 2008, we’ve evolved into a tech-savvy, customized contact center service provider, enhancing operational efficiency, building customer loyalty, and maximizing brand value.
Our mission is to empower businesses through expert-driven, tailored BPO services that meet their unique needs and drive sustainable growth.
All-in-One Business Solutions
Comprehensive Support Across Every Business Touchpoint
With Abacus Outsourcing
, every interaction becomes a strategic advantage, driving unparalleled efficiency and success.
Voice Solutions
Enable seamless customer interactions with our integrated voice and video support services.
Enable seamless customer interactions with our integrated voice and video support services.
Non-Voice Solutions
Boost efficiency with our non-voice services, including email support, chat, and social media moderation to address diverse customer needs.
Boost efficiency with our non-voice services, including email support, chat, and social media moderation to address diverse customer needs.
Streamline customer interactions with our inbound services for efficient management of inquiries, support requests, and order processing.
Boost your sales and engagement with our outbound services, focusing on lead generation, appointment setting, and proactive customer outreach.
Voice Solutions
Enable seamless customer interactions with our integrated voice and video support services.
Enable seamless customer interactions with our integrated voice and video support services.
Non-Voice Solutions
Boost efficiency with our non-voice services, including email support, chat, and social media moderation to address diverse customer needs.
Boost efficiency with our non-voice services, including email support, chat, and social media moderation to address diverse customer needs.
Inbound Contact Center
Streamline customer interactions with our inbound services for efficient management of inquiries, support requests, and order processing.
Streamline customer interactions with our inbound services for efficient management of inquiries, support requests, and order processing.
Outbound Contact Center
Boost your sales and engagement with our outbound services, focusing on lead generation, appointment setting, and proactive customer outreach.
Boost your sales and engagement with our outbound services, focusing on lead generation, appointment setting, and proactive customer outreach.
Versatile BPO Services
ACROSS ALL INDUSTRIES
Customized BPO services that enhance efficiency and elevate customer experience, enabling your business to focus on growth.
Telecom
Banking
Ride Hailing
Health Care
Retail
Energy
Logistics
Construction
Real Estate
Consumer Goods
Fintech
Automobile
All-in-One Business Solutions
Comprehensive Support Across Every Business Touchpoint
From startups to enterprises
Here’s What Our Happy Clients Say About Us
From startups to enterprises
Here’s What Our Happy Clients Say About Us
Our partner has been essential, providing valuable, high-
quality BPO services. Their flexibility, insight, and timely
support have helped us meet project deadlines and ensure
customer satisfaction.
AMNA NAEEMAssociate Director of Care & Service Operations - CareemX 
For over a decade, Abacus Consulting has revolutionized our contact center through outsourcing and tech support. Their advanced solutions like the IVR system have elevated customer experience and efficiency.
AMIR PERWAIZDirector Customer & Product Experience - Easypaisa 
Since last year, we’ve partnered with Abacus in handling our voice services and technology aspects -- including telephony and toll-free hosting. Truly the best to have.
RAYAN NASIRHead Of Experience - SadaPay 
Abacus has been a great partner in BPO and IT for the past year, establishing backend support for "Zindigi Contact Center" and implementing valuable business systems and applications.
ALI HASANHead of Customer Experience - JS Bank 
We sincerely appreciate Abacus’ efficient, gracious customer service, the level of detail and accountability they have demonstrated and the way they conduct business as a whole.
MUSTAFA KHALIDVendor Manager - Carl Care 
As a startup, partnering with Abacus Consulting has helped us create a sustainable customer support infrastructure, thanks to their efficient team and superior experience.
SABEEH REHMANHead of Marketplace & Customer Experience - Truck It In 
Seamlessly and efficiently managing the Call Center with Abacus, since 2017. The team is responsive, driven, meticulous, and receptive to feedback.
FATIMA ARIF Lead Marketing - KKT Pakistan 
Since 2015, we are working with the Abacus Consulting’s BPO Call Center. We are highly satisfied with the given service. Highly appreciate the collaborative and understanding team at Abacus.
MAQSOOD SARFRAZManager Customer Services Pepsi Nauabahr Bottling Company Pvt. Ltd.
Abacus Outsourcing
Our State of the Art Facilities
Discover the difference at Abacus Outsourcing, where our world-class facilities are designed to supercharge productivity and ensure flawless operations. Equipped with the latest technology, our modern centers cater to your diverse business needs, supported by a dedicated team trained to excel in every aspect of service.
Let Us Drive Your Business Forward
Unlock the potential of your business with Abacus Outsourcing. Our customize solutions have empowered companies and helped organizations streamline operations and achieve remarkable growth.
720+
Trusted Clients
2,500+
Employee Count
Contact Us
Let Us Drive Your Business Forward
Unlock the potential of your business with Abacus Outsourcing. Our customize solutions have empowered companies and helped organizations streamline operations and achieve remarkable growth.
720+
Trusted by Companies
2,500+
Recruitment Done
Contact Us
Abacus Outsourcing
FAQ's
A BPO Company typically manages the particular functions like customer support
and payroll for the organizations, allowing them to reduce cost and enhance efficiency.
Outsourcing to business process outsourcing companies can reduce operational costs, increase efficiency, allow for greater focus on core business activities, and provide access to specialized expertise.
