From startups to enterprises

Trusted by Industry Leaders

Our Success Stories

Real Impact in Action

Scaling E-Commerce Success: Customer Satisfaction Across Multiple Brands

Reinventing Customer Support for One of The Leading UAE-Based Ride-Hailing Platforms

A Telecom Turnaround: How Abacus Enhanced Net Promoter Score Operational Efficiency

Our Success Stories

Real Impact in Action

Driving Business Excellence

Solutions to transform your business

With Abacus Outsourcing, every interaction becomes a strategic advantage, driving unparalleled efficiency and success.

Quality Management System

Ensure excellence, streamline processes, and drive continuous improvement with intelligent tools for monitoring and managing quality.

Contact Center Solution

Streamline interactions, enhance satisfaction, and deliver seamless support with advanced, technology-driven contact center services.

Help Desk Solution

Manage queries & enhance customer interactions with intelligent automation tools that drive efficiency and performance excellence.

Knowledge Base System

30

Countries

Project Sites Worldwide

4500+

Employee

Global Employee Presence

30

Countries

Project Sites Worldwide

4500+

Employee

Global Employee Presence

What Make Us Different?

State-of-the-Art Facilities

Our advanced infrastructure and modern technology ensure seamless operations, delivering reliability, scalability, and top-tier business performance

Advanced Security Protocols

We adhere to strict data security protocols and global compliance standards, ensuring your sensitive business information is always protected.

Tailored Solutions

Our customized BPO services are designed to align with your unique business goals, optimize workflows, and deliver measurable results

Innovative Tools and Platforms

We empower your business with latest technologies through our advanced tools, featuring AI-powered analytics and flawless multi-channel integration.

Expert Team

Backed by years of experience and expertise, our team of professionals delivers quality solutions, ensuring accuracy, efficiency, and client satisfaction.

24/7 Customer Support

We provide round-the-clock support with highly skilled teams to ensure your customers receive prompt, efficient, and seamless assistance

All-in-One Business Solutions

Comprehensive Support Across Every Business Touchpoint

With Abacus Outsourcing, every interaction becomes a strategic advantage, driving unparalleled efficiency and success.

Voice Solutions

Enable seamless customer interactions with integrated voice support services that ensure clear, efficient, and reliable communication.

Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.

Business Process Outsourcing

Non-Voice Solutions

Boost operational efficiency with comprehensive non-voice services,including email support, live chat, and social media moderation.

Designed to address diverse customer needs, our solutions ensure timely responses,  streamlined communication, and superior customer engagement
across all digital platforms.

Inbound Contact Center

Optimize customer interactions with our inbound services , delivering seamless management of inquiries, support requests, and order processing.

Our skilled teams and advanced technology ensure quick response times, efficient issue resolution, and exceptional customer experiences that drive loyalty and satisfaction.

Outbound Contact Center

Drive growth and engagement with our outbound services, specializing in lead generation, appointment scheduling, and proactive customer outreach.

With a results-driven approach and skilled professionals, we help you connect with the right audience, increase conversions, and build stronger customer relationships.

Scale Smarter with Abacus Outsourcing

With the right people, processes, and tech, we help you scale faster, work smarter, and serve customers efficiently. From global launches to managing high-volume workflows, we move in sync with your business.

With 20+ years of experience and domain-trained teams, we turn outsourcing into a competitive edge. Our aim is to truly integrate, adapt, and accelerate your vision.

From startups to enterprises

Here’s What Our Happy Customers Say About Us

Business Process Outsourcing BPO

Transforming Businesses Through Strategic Outsourcing

For over 16 years, Abacus has been delivering exceptional Business Process Outsourcing BPO Services.

 

Since 2008, we’ve evolved into a tech-savvy contact center service provider, enhancing efficiency, customer loyalty, and brand value. Our mission is to empower businesses with tailored BPO services that drive growth.

Abacus Outsourcing

State of the Art Facilities

At Abacus Outsourcing, we take pride in offering world-class facilities designed to enhance productivity and ensure seamless operations.

Our modern, fully equipped centers are built to handle the diverse needs of your business, with cutting-edge technology and a workforce that’s trained for excellence.

business process outsourcing services

Let Us Drive Your Business Forward

Unlock the potential of your business with Abacus Outsourcing. Our customize solutions have empowered companies and helped organizations streamline operations and achieve remarkable growth.

165+

Trusted by Companies

4,500+

Employees Worldwide

Data Security & Privacy

Contact Us