Leading The Future With
Outsourcing Excellence
Abacus Outsourcing helps you scale operations, reduce expenses, and deliver unbeatable customer experiences—effortlessly.
From startups to enterprises
Trusted by Industry Leaders
Scaling E-Commerce Success: Customer Satisfaction Across Multiple Brands
Reinventing Customer Support for One of The Leading UAE-Based Ride-Hailing Platforms
A Telecom Turnaround: How Abacus Enhanced Net Promoter Score Operational Efficiency
Driving Business Excellence
Solutions to transform your business
With Abacus BPO Outsourcing, every interaction becomes a strategic advantage, driving unparalleled efficiency and success.
Quality Management System
Ensure excellence, streamline processes, and drive continuous improvement with intelligent tools for monitoring and managing quality.
Contact Center Solution
Streamline interactions, enhance satisfaction, and deliver seamless support with advanced, technology-driven contact center services.
Help Desk Solution
Manage queries & enhance customer interactions with intelligent automation tools that drive efficiency and performance excellence.
30
Countries
Project Sites Worldwide
5200+
Employee
Global Employee Presence
Driving success through force of transformation
Abacus helps turn visions into reality. We believe in your business’ssuccess, and we work closely with you from the start. Whether you’rea client, partner, or future employee, we value building strong, long-term relationships”.
Fatima Asad-Said
Chief Executive Officer
Customers Come First For Us, Success Just Follows
Customer experience is our compass, guiding us towards success. We thrive by delivering exceptional moments that leave a lasting impression. Every interaction is an opportunity to build trust and foster meaningful connections.
Shaheryar
Senior Executive Director
30
Countries
Project Sites Worldwide
5200+
Employee
Global Employee Presence
Driving success through force of transformation
Abacus helps turn visions into reality. We believe in your business’ssuccess, and we work closely with you from the start. Whether you’rea client, partner, or future employee, we value building strong, long-term relationships”.
Fatima Asad-Said
Chief Executive Officer
Customers Come First For Us,
Success Just Follows
What Make Us Different?
State-of-the-Art Facilities
Our advanced infrastructure and modern technology ensure seamless operations, delivering reliability, scalability, and top-tier business performance
Advanced Security Protocols
We adhere to strict data security protocols and global compliance standards, ensuring your sensitive business information is always protected.
Tailored Solutions
Our customized BPO services are designed to align with your unique business goals, optimize workflows, and deliver measurable results
Innovative Tools and Platforms
We empower your business with latest technologies through our advanced tools, featuring AI-powered analytics and flawless multi-channel integration.
Expert Team
Backed by years of experience and expertise, our team of professionals delivers quality solutions, ensuring accuracy, efficiency, and client satisfaction.
24/7 Customer Support
We provide round-the-clock support with highly skilled teams to ensure your customers receive prompt, efficient, and seamless assistance
All-in-One Business Solutions
Comprehensive Support Across Every Business Touchpoint
With Abacus BPO Outsourcing, every interaction becomes a strategic advantage, driving unparalleled efficiency and success.
Voice Solutions
Enable seamless customer interactions with integrated voice support services that ensure clear, efficient, and reliable communication.
Our advanced technology and skilled professionals deliver faster resolutions, enhanced engagement, and exceptional service experiences.
Non-Voice Solutions
Designed to address diverse customer needs, our solutions ensure timely responses, streamlined communication, and superior customer engagement across all digital platforms.
Inbound Contact Center
Our skilled teams and advanced technology ensure quick response times, efficient issue resolution, and exceptional customer experiences that drive loyalty and satisfaction.
Outbound Contact Center
With a results-driven approach and skilled professionals, we help you connect with the right audience, increase conversions, and build stronger customer relationships.
Industry Expertise
Versatile BPO Services across all industries