What Is Knowledge Process Outsourcing (KPO) and Why Does It Matter Today?

What Is Knowledge Process Outsourcing (KPO) and Why Does It Matter Today? In an age where companies have become more cut-through and data-driven than ever, organizations are looking for more than just productivity gains; they are looking for a strategic edge. For decades now we have been using Business Process Outsourcing (BPO) to offload transactional, […]

What Is Offshore Outsourcing and How Does It Work?

Offshore outsourcing is a no-brainer for companies of all sizes in this age of efficiency, flexibility, and cost-cutting. For a startup, it can help build your first application and for an enterprise outsourcing can greatly help in gaining a competitive advantage by streamlining all operations.  While nations such as India and the Philippines have dominated this […]

Retail Banking Operations Enhanced Through BPO Solutions

With rising customer demands and the impact of digital transformation on the financial services industry, retail banks face tremendous challenges on all fronts to modernize operations, reduce costs, and provide frictionless detailed services. Business Process Outsourcing (BPO) is one such approach that has yielded significant change in this respect.  No more guesswork, BPO is no longer […]

David Vs. Goliath: Community Vs. Traditional Banking

Would you rather choose a bank that is built on trust and knows about you personally, or a big famous bank known for its state-of-the-art technology, services and products? More people would generally choose the latter option, and there is nothing wrong with it. We all like to feel safe and secure when it comes […]