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Knowledge Base System
Empower your teams with a centralized hub of searchable articles, best practices, and guides.
Quality Management System
Ensure process excellence with quality assurance, tracking, audit tools, and performance monitoring.
Helpdesk Software
Streamline issue resolution and support with an AI-enabled ticketing system and real-time status tracking.
Survey Software Solutions
Gather feedback, measure satisfaction, and drive continuous improvement with intuitive survey tools.
What's New
Streamlined Omnichannel Support
Manage all customer interactions in one place to boost efficiency, satisfaction, and retention.
Explore the new feature >
Services
Services
Outbound Contact Center
Proactively reach out to customers for follow-ups, feedback, and outreach campaigns.
Inbound Contact Center
Efficiently handle customer queries, complaints, and support requests with a responsive inbound team.
Customer Experience Measurement
Use our tools to prioritize satisfaction, address issues proactively, and improve service quality continuously.
Business Process Reengineering
Boost efficiency by transforming and improving your business processes.
E-commerce Customer Support
Deliver seamless support across order tracking, returns, and inquiries for online shoppers.
Workforce Management
Optimize operations with forecasting, planning, staffing, and scheduling solutions.
Telemarketing Services
Drive sales and promote your offerings through targeted, persuasive phone campaigns.
Lead Generation Services
Identify, qualify, and convert prospects into valuable leads to fuel your sales pipeline.
Industries
Industries
Banking and Fintech Industry
Enabling financial services with compliant, customer-focused support and digital support operations.
E-commerce Industry
Empowering online businesses with end-to-end customer service and fulfillment support.
Healthcare Industry
Providing reliable, secure, and compassionate customer support for healthcare and wellness services.
Ride Hailing Industry
Supporting seamless rider and driver experiences through real-time assistance and issue resolution.
Telecom Industry
Delivering scalable customer support and tech-enabled solutions for leading telecom providers.
Resources
Resources
Blog
Insights, trends, and updates on BPO, customer experience, and business innovation.
About
Learn how Abacus Outsourcing delivers world-class business solutions across industries.
Life at Abacus BPO
Discover our people-first culture, growth-driven mindset, and what makes working at Abacus unique.
Careers
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Inbound Contact Center
Outbound Contact Center
Customer Experience Measurement
Business Process Reengineering
E-commerce Customer Support
Lead Generation Services
Telemarketing Services
Workforce Management
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Home
About
Solutions
Knowledge Base System
Survey Software Solutions
Helpdesk Software
Quality Management System
Services
Contact Center Service
Inbound Contact Center
Outbound Contact Center
Customer Experience Measurement
Business Process Reengineering
E-commerce Customer Support
Lead Generation Services
Telemarketing Services
Workforce Management
Work With Us
Careers
Life at Abacus BPO
Blog
Contact Us
Contact Us
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